Borrower Support

Borrower Application - Getting Started / Sign-in (Mobile App)
Below is a walkthrough showing how a borrower accesses their mobile app for the first time.
Thu, 3 Oct, 2024 at 12:41 PM
Borrower App - My Loan (Mobile App)
Below is a view of the Borrower's My Loan tab from the mobile app and the details they can see concerning their loan details, milestones, and requested ...
Thu, 3 Oct, 2024 at 12:41 PM
Borrower App - eSigning Disclosures (Mobile App)
Below is how the borrower will receive notifications for documents that need to be eSigned, and how they can complete those tasks from the My Total Mortgage...
Thu, 3 Oct, 2024 at 12:40 PM
Borrower App - Scanning Documents (Mobile App)
Below is an explanation of how a borrower may securely scan and upload documents to the loan via the My Total Mortgage mobile app.
Thu, 3 Oct, 2024 at 12:40 PM
Borrower App - Mortgage Calculator (Mobile App)
An overview of the mortgage calculator and how to run different scenarios, view details, save calculations, and share the results.
Thu, 3 Oct, 2024 at 12:42 PM
Borrower Dashboard - Getting Started / Sign-in (Web)
Below is a walkthrough showing how a borrower accesses the myloan.totalmortgage.com website for the first time.
Thu, 3 Oct, 2024 at 12:39 PM
Borrower Dashboard - eSigning Disclosures (Web)
Below is how the borrower will receive notifications when documents need to be eSigned, and how they can complete those tasks from the myloan.totalmortgage....
Thu, 3 Oct, 2024 at 12:39 PM
Borrower Dashboard - Loan Application
A tutorial to the borrower of how they can fill out a loan application from the website.  This video details the format of the types of answers that can be ...
Thu, 3 Oct, 2024 at 12:45 PM
Borrower Dashboard - Uploading Documents (Web)
Explanation of how a borrower may securely upload documents to their loan file.
Thu, 3 Oct, 2024 at 12:46 PM
Borrower Dashboard - Multi-Loan Management (Web)
Walkthrough how a borrower may login and manage multiple loans from their web dashboard.
Thu, 3 Oct, 2024 at 12:49 PM